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Customer service
From experience, we know that customers can have many questions when they make a reservation.
Booking.com has created a comprehensive list of frequently asked questions (FAQ) to help you.
Please take some time to read it carefully.
If you would like to cancel or amend your booking you can do it directly online by using My Booking.
Customer Service by phone
Opening hours
Monday to Friday: 24 hours
Saturday and Sunday: 10:00 - 00:00 (CET)
Reservations by phone
A valid credit card is needed to make a reservation.
Your Reference ID is: 90685 !
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